Privacy Policy – Cairo WTC Hotel & Residences

Last Updated: 26-8-2025

We respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

• Personal Information: Name, contact details, payment information, ID/passport details.
• Booking Data: Reservation details, preferences, stay history.
• Website Data: IP address, browser type, cookies, and usage analytics.

2. How We Use Your Information

• To process and manage bookings.
• To communicate with you regarding your stay.
• To personalize guest experiences.
• To comply with legal obligations.

3. Sharing of Information

• We do not sell or rent your information.
• Data may be shared with:
  • Payment processors.
  • Service providers (IT, housekeeping, catering, etc.).
  • Government authorities when legally required.

4. Data Security

• We use industry-standard security measures to protect personal data.
• While we take reasonable precautions, no system is 100% secure.

5. Cookies & Tracking

• Our website uses cookies to improve performance and user experience.
• You may adjust your browser settings to block cookies, but some features may not work properly.

6. Your Rights

• You may request access, correction, or deletion of your personal data.
• You may opt out of marketing communications at any time.

7. Retention

We retain your data only as long as necessary for legal and business purposes.